31 Vital
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Quick answers.
How fast do you reply?
Every message is read by a real person, not a bot. You will have an answer within one business day, and during US business hours usually within a few hours. If your question is about an order, include the order number from your confirmation email and we can act on it immediately.
Where do orders ship from, and how long does delivery take?
All orders ship from our warehouse in the USA. The moment your order leaves the building you receive a tracking link by email, and delivery inside the US typically takes 2 to 5 business days depending on your state.
How do subscriptions work?
Every bottle holds exactly 31 doses, one full month, so your renewal lands on the same date every month. From your account page you can move that date, pause a month, or cancel entirely in a few clicks. No email required, no phone call, no retention script.
How are the formulas tested?
Every lot is manufactured in the USA under cGMP (21 CFR Part 111), has a certificate of analysis on file, and is third-party tested before release. If you want the COA for the lot in your hand, write to us with the lot number on the bottom of your jar and we send it over.
Contact
Talk to us.
A question about the system, an order, or a formula. Write it down, a human reads it.
Prefer email? info@31vital.com